Refund Policy

Digital Xite Refund Policy

Welcome to Digital Xite! We appreciate your trust in our digital marketing services. Our refund policy is designed to be fair and transparent, outlining the terms and conditions for refunds.

Satisfaction Guarantee

We strive to deliver exceptional results with our digital marketing services. If, for any reason, you are not satisfied with our services within the first 30 days of engagement, you may be eligible for a refund.

How to Request a Refund

To initiate a refund request, please follow these steps:

  • Notification:
    • Contact our customer support team at support@digitalxite.com within the first 30 days of service to inform us of your dissatisfaction and request a refund.
  • Provide Details:
    • Clearly outline the reasons for your dissatisfaction and provide any relevant details or documentation to support your request.

Refund Eligibility

Valid Reasons:

  • Refunds will be considered for valid reasons such as service non-performance, technical issues, or failure to meet mutually agreed-upon objectives.

Evaluation:

  • Our team will carefully evaluate each refund request to ensure it aligns with the terms outlined in this policy.

Refund Process

Decision:

  • Once your request is received and evaluated, we will notify you of the decision.

Refund Issuance:

  • If your refund request is approved, we will initiate the refund process using the original payment method.

Non-Refundable Items

Customized Services:

  • Services that are specifically customized for your business, such as tailored marketing strategies or unique content creation, may not be eligible for a refund.

Third-Party Costs:

  • Any third-party costs incurred on your behalf, such as advertising fees, are non-refundable.

Cancellation Policy

If you decide to cancel our services after the initial 30 days, please refer to our Cancellation Policy for details on prorated refunds and any applicable fees.

Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to our customer support team at support@digitalxite.com.

Thank you for choosing Digital Xite. We are committed to providing effective and satisfactory digital marketing solutions.